You've
heard "a picture
is worth a thousand
words," the pictures
in Point of Sale OBD
II© could be
worth thousands of
dollars for your shop!
Point
of Sale OBD II©
is a professional
sales kit that will
help you sell OBD
II repairs with confidence.
Using the suggestions
and posters included
in the kit, you will
command your customer's
attention with concise
language and eye-catching
graphics. They will
understand what needs
to be repaired and
why and you will ring
up more repair orders,
getting paid for a
larger percentage
of your diagnostic
time.
"You
want to charge me
that much just to
turn off a light!"
We've all seen the
puzzled look on a
customer's face when
trying to explain
a repair job...this
brief explanation
leads to more and
more questions and
often to lower prices
or lost jobs.
Show
it to the customer!Point
of Sale OBD II©
gives you an ideal
starting point for
explaining the OBD-II
system, the diagnostic
process and the recommended
repair.
Customers
will be amazed with
the science behind
the light (MIL or
CEL) and they will
feel confident in
your shops knowledge
of automotive computer
systems.
Using
Point of Sale OBD
II© you will
experience a greater
percentage of repair
orders being sold
and more diagnostic
time being billed.
For
Service Writers:
Close sales faster
and sell more diagnostic
time by showing how
OBD II works in a
visual and comprehendible
method. Keep your
techs in the shop
while you guide your
customer through an
OBD II system diagnosis
and repair.
For
Technicians:
With your service
writer using Point
of Sale OBD II©
you should be too
busy to help explain
repairs at the counter.
Point of Sale OBD
II© gives them
the sales tools and
knowledge to do this
with confidence. Study
the kit and use it
to quiz your Service
Writer, the more they
know, the more billable
hours you get.
Contents
OBD II Monitors Wall
Poster
24"x 18"
laminated color wall
poster listing eight
- OBD II Monitors
with a sample list
of sensors used by
the ECM to run self
tests.
OBD-II
System Wall Poster
24"x 18"
laminated wall poster
illustrating OBD-II
sytem and the relationship
of components
Handbook
44-page multicolor
handbook in 3-ring
binder with the following
information and pictures:
• Techniques
illustrating how the
check engine light
is turned on and off
• Consumer frequently
asked questions and
answers
• Engine computer
blocking conditions
• Typical information
a technician will
observe for effective
diagnosing
• Typical drive
cycle
• Lab scope
patterns displaying
good and bad sensors
and components
• Multiplexing
system diagram
• OBD II monitors,
explanations of how
they work, and their
strategy
• Current listings
of OBD II generic
fault codes
| 
